One of the most common questions we are asked:
HOW CAN I ORDER THESE PRODUCTS?
We apologize for any inconvenience you might feel because there is NOT a quick or easy “Buy Now” button on this website for our products. That is because our products, especially our animal products, are usually sold through professionals – doctors, pharmacies, and resellers (rather than direct). We are here to help you get answers for optimizing the use of our products, and figuring out where you can get them.
If you do not already have a reseller in your area to get our product from, there are initially a few choices:
a) ASK YOUR local Healthcare Professional, Veterinarian, or favorite Animal Supply Store FOR OUR PRODUCT… don’t settle for something else, because while there are a few that are ‘close’ they are NOT THE SAME, and NONE ARE BETTER!
Yes, there are some cheaper; however, keep in mind the doctors developed our product with a FLEXIBLE DOSING; to help supply the basic building blocks (preventive), to ensuring the necessary nutrients are there (maintenance level dosing), to help with support and therapy for moderate issues… to an active treatment level dose, that while somewhat general, is variable based on key factors specific to the individual body (age, weight, severity, location, other medication or treatment, goals, and ability to consistently follow through).
“One size fits all” only works with sweats, NOT Nutrition!
IF your doctor, pharmacy, or local private sector store won’t or can’t help you get our product, LET US KNOW. We’ll help you find a solution.
Please note: we do not sell through Wal-Mart, GNC, CVS, Walgreen’s, the Vitamin Shoppe, Vitamin World, PetSmart, or those type of ‘big box’ retailers. If their supplement shelves are filled with products containing ‘carbonates’ or ‘oxides’ … glucosamine HCl … or they don’t have a person trained about NUTRITION, bioavailability, efficacy, then we (MD’s Choice) won’t actively solicit them. We don’t pay celebrities for endorsements, spend piles of money on national advertising, or bloated salaries; which allows us to maintain our product quality, quantity, and price.
Some resellers might try to suggest some OTHER PRODUCT (usually something they are stocking at that time, need to turn over, has some manufacturer ‘spiff’ (points, prizes, trips, or cash for those that sell the highest quantity in a given period of time). Even though that product isn’t ‘the best’ they push it, if for no other reason than they can’t just return it and don’t want to throw it away, and have to at least get their money back. If you aren’t 100% sure that it is ‘as good’ (or actually better) then our product(s)… then give us a call before you spend your money on a lesser product, hoping it works in the right way.
Some may suggest you call us directly, and that is perfectly fine: we try to answer most common questions here (or one of our websites), but still usually have someone available between 10am and 6pm EST, Monday through Friday, to help answer more specific questions. 800-628-0997 (or 865-380-0950 if you have free long distance)
NOTE: most any business that has a current business license and/or reseller number, CAN GET OUR PRODUCT FOR YOU. They just need to contact us… we can get them established as a reseller in just a few minutes in most cases. There are no minimum order requirements, but rewards are available for case lots and larger orders. We do require proof they are a reseller, which they can quickly provide via cell phone, email, or fax).
b) CALL US ~ again, there is someone usually available by phone 10am to 6pm M-F eastern time, excluding holidays; leave a message if you don’t reach someone, and we’ll return your call. Let us know your number, zip code, the best time to reach you, and if you have any questions (so we can help gather any info, or check on something for you). Our toll free number is: 800-628-0997 (865-380-0950 if you have free long distance). We can help locate a reseller in your area (based on your zip code).
c) MESSAGE US ~ any time, day or night. Our recommendation for resellers are based off YOUR POSTAL ZIP CODE (trying to find a reseller in your area, closest to you). We don’t currently have any brick and motor resellers in MI, Wi, SD, ND, ME, TX, AK, HI, Quebec, Alberta, Nova Scotia, or other countries at this time. In those cases, mail order is the only option. Click here to message us.
d) Check ValleyVet.com, one of our on-line resellers. They have been our primary National Catalog Product Reseller for nearly twenty years. They are also is set up to deal with end-user order processing for single unit quantities for less cost than we are.
e) Search eBay or Amazon, as some resellers list our products there on occasion.
In this modern time of the internet, one would think that an ‘on-line store’ and ‘order button’ should be quick and easy. Really it is… however, we know our resellers see 1000+ people for every 1 that actually contacts us. In order to maintain healthy working relationships, we try to make our products available through informed Professionals and Industry leaders; and not to compete with them. Our specialty is formulation, science, education, and our resellers are better with general supply issues and retail sales; this allows us to focus on maintaining the best products in their class AND helping answer questions about dosing, or how our product(s) actually work, and solving problems.
If there are ANY problems or questions, please let us know.
We strive to refer customers and clients to local resellers when possible, based off postal zip code.
Step One: Ask your Veterinarian or favorite store for OUR PRODUCT IF we do not have a reseller in your area, and you want just 1 or 2 bottles at a time, give VALLEY VET a call; or tell your favorite reseller, cataloger, or supplier to get the product in stock! Resellers are set up to deal with shipping a whole lot cheaper than we can. Most of our resellers have been with us for 5, 10, 15, some nearly 25 years! They have been faithful resellers, so we strive to support them.
If, for some reason, those options don’t work for you:
GIVE US A CALL… we are here to help when ever possible.
Some other medications and treatments may also impact the initial starting dose. Unless a Healthcare Professional gives you specific dosing, PLEASE CHECK OUT OUR DOSING PAGE (tab in the menu above). If you still have any questions: CALL US!
We’re talking PURE NUTRITION, not drugs… not pain killers or masking agents, therefore our products are not instant!
MD’s Choice products are designed with science, common sense, and reality at the core of our formulas… WHICH is why we have a ‘Results Based Guarantee’ that has existed for more than 20 years that isn’t limited to 30-days or just one bottle.